Changes to this policy

Indero may change or update this policy as needed. The latest version is always available at indero.co/privacy-policy. Indero AB, 559342-0127, Kämnärsgatan 10, 392 35 Kalmar, Sweden, is the data controller responsible for the processing of your personal data.

Personal information

Indero AB (hereinafter referred to as “Indero”, “we”, or “us”) values your personal privacy and strives to always protect your personal information in the best possible way. It is Indero’s goal to adhere to all applicable laws and regulations for personal data protection and data privacy. Our actions are governed by the General Data Protection Regulation (GDPR). This policy is designed to help you understand the type of information that Indero collects and processes. By accepting this policy on our website when making a purchase or providing information, you consent to the processing of your personal data as outlined below.

You have the right to contact us at any time regarding the processing of your personal data, have any inaccuracies corrected, request that we cease processing or limit the handling of your personal data. Please note that in some cases, the right to object to the processing of personal data may not apply; certain legal reasons (such as accounting obligations) might outweigh your interests as a customer. If you have any questions or requests, please contact us at [email protected].

What personal data do we process and how do we use your personal information?

We will process the personal data that you provide or have provided to us in order to manage your purchases and fulfill our commitments to you as a customer. These commitments include order and transaction fulfillment, email & SMS marketing, customer support, shipping, returns, as well as providing, customizing, and improving our services.

The personal data that Indero processes includes your personal identification number, name, gender, email address, purchase, payment, and order history, delivery address, IP address, and telephone number. Your personal data is also used in compliance with the Accounting Act’s requirement to store information such as receipts and order history for accounting purposes, as well as documentation for current consumer laws and warranty matters. You can contact us at any time to opt out of marketing directed towards you as a customer.

When Indero shares your data with third-party partners (such as delivery partners, payment solution companies, authorities), their privacy policies apply. Indero is not responsible for, and will not be held liable for, the conduct, actions, omissions, handling, or dissemination of information by third parties. The payment solution companies we use include Stripe. Our delivery partner is DHL. We use Brevo for sending newsletters.

Cookies

This website uses cookies. A cookie is a text file that, when connected to a website, is saved on the visitor’s computer or computer-like devices (such as mobile phones) and retrieved during subsequent visits. The cookie is stored in connection with the files used by the computer’s web browser or equivalent program. The information stored may include data about how our visitors have browsed and used our website for statistical purposes. However, the statistics never contain any form of personal information. Everything is anonymous.

As a user, you can decide whether to accept or delete cookies. You can also choose to allow cookies for specific websites. These choices can be made in your browser settings. Deleting cookies does not remove your personal settings.

If you do not accept cookies

The user can block cookies by adjusting the browser settings to perform this activity. There is also the option to set the browser to allow or deny the use of cookies on a per-website basis. However, taking this action can significantly impair user-friendliness and might prevent certain functionalities like making purchases.

By accessing the browser settings, the user also has the option to delete cookies at any time. The process varies depending on the browser being used.